These Terms of Service govern your use of the lexiflowautomation.com website, including inquiries and reservations (the “Website”).
The services offered through the Website are provided by lexiflowautomation.com (LLC).
For distance agreements, this identification information is provided in accordance with the requirements of Law of Ukraine “On Electronic Commerce” № 675-VIII and Law of Ukraine “On Consumer Protection” № 3153-IX.
Descriptions, itineraries, dates, and inclusions shown on the Website are provided for informational purposes. We strive to keep the content accurate, but details may change due to factors beyond our control (e.g., venue schedules, availability, transport operating conditions, weather-related changes).
The final and binding inclusions for your booking are those confirmed in the reservation/confirmation provided to you.
You are responsible for providing accurate contact information. We are not responsible for delays or failures caused by incorrect details you provided.
Prices shown on the Website may include or exclude certain items depending on the selected option. The applicable price and inclusions will be stated during booking and/or in the confirmation.
Cancellation policies, refund conditions, and any deadlines (if applicable) will be communicated at the time of booking/confirmation or on the relevant tour page.
To the maximum extent permitted by applicable law, lexiflowautomation.com is not liable for indirect or consequential losses arising from your use of the Website or participation in the tour, including losses due to force majeure circumstances (including events beyond our reasonable control).
Nothing in these Terms limits liability where such limitation is prohibited by law.
If the agreement is concluded at a distance, the consumer has the right to withdraw/refuse the contract in accordance with Law of Ukraine “On Consumer Protection” № 3153-IX.
To exercise the right to withdraw/refuse, please use the contact form on the Website and include: your full name, the booking/inquiry reference (if any), the date of agreement, and a clear statement that you wish to withdraw/refuse the distance contract. You may also contact us by email at contact@lexiflowautomation.com.
Information about how to exercise the right is provided as part of pre-contract information requirements under Law of Ukraine “On Consumer Protection” № 3153-IX.
If you have a complaint related to services, contact us using the Website contact option or email contact@lexiflowautomation.com. We will review your complaint.
Where applicable, consumer dispute resolution may also involve out-of-court mechanisms and/or competent authorities in accordance with Law of Ukraine “On Consumer Protection” № 3153-IX.
When you submit inquiries, make reservations, or contact us, we process personal data for the purposes described at the time of collection (e.g., responding to requests, managing bookings, and providing the requested services) and in accordance with applicable Ukrainian law, including Law of Ukraine “On Personal Data Protection” № 2297-VI.
Where required, we may request your consent for specific purposes. You may exercise your rights regarding personal data processing in the manner provided by law, including the right to request information about processing and to seek correction or other legally recognized actions.
For questions about tours, bookings, complaints, withdrawal/refusal, or personal data, contact us:
By using the Website, you agree to receive service-related communications about your inquiry/booking.